A review from an Emergency Response Instructor Trainer

This is a review from an Emergency Response Instructor Trainer (non-local Trust) that I am proud and pleased to have received a couple of days ago:
“ “Fiona, I have been following your posts with interest for some time now. Recently I decided to contact you for a chat and guidance of how posts like your one on the “Behaviour-Intention Gap” could apply to the blue light training environment.

I have been working in the blue light industry for 12 years and noticed that the training delivered is very rote and covers levels 1 and 2 of the Goals for Driver Education. These two levels cover behaviourism only.
A lot of emergency instructors know about the Goals for Driver Education unfortunately the biggest factor that is missing within our world of training is levels 3 and 4; these two levels cover the higher order cognitive skills.

I approached Fiona, because of her immense knowledge and skills in the area of Coaching, this would give me a better understanding of how to use this subject within the blue light training world.
Fiona discussed in great deal about “THE BEHAVIOUR-INTENTION GAP”. This is the area where coaching can have a huge impact on an individual’s intended behaviour and how they actually behave in the moment.
My aim was to deliver this session to other emergency response instructors.

Having delivered this session twice, the interest shown by the other instructors was incredibly positive.
It made them identify the missing link within their own training, of which for the majority was the need to address the higher order cognitive skills which can raise an individual’s self-awareness and responsibility.

The link between someone’s intended behaviour and their actual behaviour can only be addressed through coaching and letting the individual work out how to fill “The GAP” through their own self-awareness.

Coaching is something that would benefit the world of emergency response training, my ultimate goal is to try and make a difference, so that all instructors can see the benefits and the difference that it can make in the reduction of crashes caused through operational driving.
However, to do this I need an effective coach, Fiona this is where I will be using you a lot more in the future! Your expertise as already made a great difference to myself and some of the driving instructors that I train and work with.
Thank you for filling “THE GAP!””

[Anon – Emergency Response Instructor Trainer] 2nd May 2020

This person contacted me in response to some of my previous training antics with ‘blue light’ trainers and various Facebook posts.
From what I am learning from both Trusts is that there is scope for developing the training from within to maximise standards and personal development of each individual blue light driver.

I am proud to have been able to offer even a little guidance and direction. A fascinating world that I have had a tiny glimpse into! Thank you for this wonderful review. I appreciate the time it took for you to write this; especially right now as you must be rushed off your feet with training.

How my Career has diversified and blossomed because of my BTEC Level 4 in Coaching for Driver Development…

No photo description available.

‘Me, my BTEC Level 4 in Coaching for Driver Development, and how my Career has diversified and blossomed because of it’.

A question that I am asked frequently is regarding the benefits of paying out for the BTEC Level 4 in Coaching for Driver Development.

It seems that many people focus on their barriers not their benefits.

ADIs are justifiably cautious of finding financial, educational and personal benefits following their initial outlay. Like any other continued professional developmental plan – the investment needs to be seen as a worthwhile. I understand that!

I have never avoided being honest about my own reasons for investing in my BTEC 4 back in 2011. The truth is I was bored and frustrated with the job; I had had enough; and after a mere 7 years as an ADI!

As far as I could see it, my options were to:

a) Get out and retrain in another profession
b) Invest in some further training that would unlock some exciting new pathways

Let me fast forward to present day where I have multiple job roles all underneath the ADI banner.

I have around 14 different ‘job roles’

– including:
Classroom based Driver Intervention Courses like Speed Awareness
BTEC 4 delivery
through to Fleet training and DriverMetrics,
Standards Check Training and Part 3 rescue
as well as selling my Car & Diagram Sets (which have been dual branded with Tri-Coaching Partnership’s TCIT Product for over two years)

I thrive on the diversity of the career that I have worked so hard to develop. It has not always been easy of course. Currently my working week is full of variety, reward and inspiration.

I am writing now about the shock realisation about just how far I have developed because of a sensitive initiative I was invited to be a part of.

I am extremely conscious about that ‘sensitivity’ issue as I write here, so please forgive me for being vague in my descriptions below.

This started a few months ago and is not local to me. I must keep it vague for various reasons – coloured flashing lights would be the singular clue I would offer.

I was approached because of my reputation, my integrity, my previous Facebook posts (like this one) and my skillset including:

*My BTEC 4 Coaching for Driver Development knowledge and
*Experience with Full Licence Holders and CPD for ADIs
*My passion for Coaching used for driver development
*My understanding of Behavioural Change benefits/courses
*Deeper Learning, and where ‘it’ comes from
*Using the Goals for Driver Education Matrix (GDE) as a tool
*Knowledge that thoughts, feelings and beliefs affect Driver
behaviours profoundly
*Acknowledgement of the gap between an ‘intended behaviour’
and an ‘actual behavioural outcome’ and that there can be

It would appear that ‘Influential People’ had been observing my posts and Tri-Coaching Partnership email topics.

I was approached, and of course, I jumped at the opportunity to lead the ‘training’ as they called it.

The invitation was to ‘discuss’ future ‘ideas’, ‘possibilities’, ‘interventions’, and ‘training solutions’ with those Professionals who deliver that Specialist Training I mentioned above.

It was fascinating to be there; to hear about obstacles and inside information. I do not for one minute imagine I am a self-imposed expert, though I can see that being an ignorant outsider gives me a fresh and open perspective.
Their profession might be seen in a similar way to ours – where initiating change within that establishment is fraught with obstacles.

The first meeting went very well (That is the feedback I had at the time plus via a colleague who heard independently about it afterwards
But what if?………

But what if I had not taken that chance in 2011 by attending the BTEC Level 4? It would not have launched me into the career path that I am now on – in full swing of experiencing now!
Would I still be as frustrated and un-stimulated as I was then? I think so.

What in your future might you regret if you put off advancing your Personal Development any longer?

Could the BTEC 4 your launch pad?

Could the BTEC Level 4 be the platform and Tri-Coaching Partnership (me included) be the support network that you could use to get you to the job diversity and satisfaction that you deserve?

Is the £30 per week a long term Goal for you to invest in… or a barrier?
How can you sidestep your barrier?

Maidstone, Kent – BTEC Level 4 with me and Elton

Milton Keynes, Bucks – Btec Level 4 with me and Kev

Tri-Coaching Partnership

Fiona Taylor – website (under reconstruction!)


Can You Change Someone’s Else’s Mind?

In my mind’s eye – ‘Conversations in person, on Social Media or even TV debates look similar to this picture. Strong personal opinions that each is desperate to change in the ‘other’.

Some examples might be about:

“I want to take my test soon”

“Coaching vs Instruction”

“Lanes on approach to Roundabouts”

“Trump” [or Brexit] etc etc

“Facts Don’t Change People’s Minds. Here’s What Does” is all about how we are more likely to achieve this – but only with consent. If we are going to be able to change someone else’s mind – we need to accept that we may have to change too! THAT is the difficult part for most of us.

The article does go on to explain way better than I could, how it is not by bombarding people with facts that changes their minds; but an adult ‘openness’ or acceptance of the possibility of change in the first place – coupled with a ‘get out’ clause!!

The ‘get out’ is where we do not want to ‘feel wrong’; and we will naturally avoid that at all costs 😊.
We need to approach with an understanding that the adult will be more open to adapt their opinions “given that there is new information” now. They need to be given space to evolve.

My own experiences over the years – for example delivering Speed Awareness Courses, or discussing Coaching for Driver Development is that if we approach someone with respect and give them the “get out” so that they do not loose face; a new opinion may be established from within.

The trick is to find their ‘get out’ as well.

If you are interested in the best description; please click the link to the original article here:



Fear – and ‘taming’ your inner-self when driving

Ok – The Chimp Paradox book. I know not everyone has a passion for reading, this post is in reference to that book.

Brief summary of book is at the bottom of post just in case you want

to read that bit!

My Driver today relates very well to the book as she has a very ‘enthusiastic’, jumpy, paranoid, terrified, and somewhat troublesome Chimp! 

Today she was doing her commentary drive, and as a suggestion by me, was looking WAY way way further ahead than she has become accustomed to.

Recently I have noticed her ‘view’ ahead had become much closer; and her hazards much near
er. It was triggering her Chimp into ‘fight or flight’ mode!

Her summary after her super successful and highly skilled drive was:
” I loved that!
It was weird how my Human was using the top half of the windscreen, and my Chimp

was just monitoring the bottom half calmly!”

I asked her to explain a bit more…

“Well my view ahead and the potential hazards, road signs and road layout etc is all in the distance – and

to see what is there is up in the top half of the window. My human is looking there.
It leaves my Chimp to calmly monitor the bottom half of the window. I mean – that is where the sudden need to do an emergency stop; or deal with an un-imaginable problem will be! I can leave my Chimp to detect it! I (the driver) can relax, knowing I can trust my Chimp to ‘notice’! My computer just ‘does my feet’ for me if I have to stop!

That feels great!!”

Giving names and solid roles for these daft Chimp, Human and Computer fractions of herself has given her confidence a massive boost!


For those that like the “Inner Game” style books; this would be relating to “Self One and Self Two”!


Mental ‘pictures’ to give form and structure to the processes involved in driving can be very useful! Thanks Mr Steve Peters for the book. (Audio file for me of course)

The Chimp Paradox Book (Micro summary)
There are more, but lets focus on 3 inner parts of ‘a driver’.

The Computer

The Human

The Chimp

The computer is an automated system. Breathing, digestion are basic things our ‘computers’ do. Basic car control eventually is done by our computer. Eg our feet just know how to stop the car once we have

been driving a while.

The Human is in control of thinking and complex processes and planning. Concentrating and making decisions; advanced skills and perceptions.

The Chimp in terms of evolution is much more primal. More basic. It is very strong so it can easily overwhelm a human. A human can easily manipulate and control a Chimp by using an advanced cognitive power.
A Chimp has a sensitive and hair-triggered fight or fight reflex! Run from danger! Fight to protect the family members!

The book gives us and our Drivers these focal points to develop upon – arming a new Driver with inner strength to develop and ‘tame’ their Chimps; freeing their Humans, and delegating more to their computers.

The new ‘Non-Slip’ backing for my little cars

This new backing adds greater stability to the cars during Driver Training Sessions.

If you are interested OR want to know more Click Here

“Sharing the Risks” – Risk Management Section of Standards Check

This is a response I gave on Facebook to an ADI who was making sure he was maintaining his skills and knowledge regarding an aspect of the Standards Check Form.

The section he was referring to was this:
“Did the trainer ensure that the pupil fully understood how the responsibility would be shared”.

My answer was:

“This area, in my opinion, is not about the use of dual controls and those basics solely at the beginning of the SC. What I think a good idea is to swap or replace the word “Risk” for our own word(s). Often people choose “hazards”, “Dangers”, “Problems” etc. Once an ADI begins to get to the nitty gritty of the principle behind the SC Competency in their own terms… it begins to make more sense to the individual ADI who can then begin to incorporate it in their lessons in their own way. 

This risk section, to me, is about how the role of each person (Learner and ADI) changes throughout any given driving lesson. For example – on an example lesson, the main topic for development may be a manoeuvre (recap on SC obviously). There are issues and tasks to allocate to each of us on the way to the practice area… eg pupil might say – “No I don’t know the way – can you give me directions” Or “I know the way, so I can plan my own route”. Technically one aspect of risk is covered. Other areas to be addressed are then about any other issues that the new driver might want help with on route (eg obsvations or talk through, or help with XYZ).

Once at the practice area, the roles and shared tasks might once again change – where the pupil might ask for more support while they practice the manoeuvre etc.

It may change once again while discussing the next topic or the drive back to TC or home etc OR if one of those ‘random’ things happen where you encounter the weird scenario that no one could plan for eg road closures of the normal route back.


Another aspect of Risk to be noted is the part where you might help in ‘odd ways’ eg – ADI uses the clutch  (with duals) to ‘help’ complete a manoeuvre while pupil’s responsibility is the steering and the safe observations. It needs to be clear to the learner who does what and why!

One principle is that when people know ‘which bit or bits’ they are responsible for there is less confusion and a clearer mental picture of what is expected of them (and the ADI) at any given time. That will change often throughout every driver training session.

I just realised you asked what I (we) do on a daily basis to monitor this section… my apologies for the lengthy reply that may not be hat you were looking for – but I wrote too much to delete!!! What I do is reflect upon where I got it right. Where the pupil and I knew who was doing what. And when I did not get it right where there was confusion. One time I got it wrong recently was when I assumed the pupil knew the route… not a massive issue but it did leave the pupil feeling like they made a mistake by not knowing. I feel the error was mine by not checking who was responsible for the route planning.”

Basically, the Risk section is about minimising potential dangers in the example above, and dealing with them efficiently when safety critical incidents occur… but that is another section on the SC1 Form.

I like this section of the Form, though it does throw up strong opinions and suggestions from ADIs; especially on Facebook. I believe the trick is to understand the SC1 Form in your own terms, and then make sure you apply your attention to making sure your examiner sees you doing well.

‘Working Memory’ and how it applies to Driver Education

So…. ‘Working Memory’….What is it?

Some of us are better at using it than others. Some might refer to it as multitasking, but for now lets assume it is part of memory.
Easiest example is when a person cannot keep walking at the same time as writing a text..
Or watch the footie match at the same time as listen closely to a wife’s detailed delivery about her daily trials.
The ‘working memory’ part of the brain …. and – all we have to play with – is a part of the brain about the size of a pea. !! That is it!! [TED Talk link below and not me knowing this complex stuff I might add]
So – if I were to ask you to memorise a list of 5 things that I said to you (aloud) and following that, ask you to do some complex maths, and then ask you to do a specific complex movement with your hands….. – how many items would you remember?
(average 2 or 3 apparently)
I was surprised when I listened to this TED Talk today because I utilised my ‘prior knowledge’ or my ‘life experiences’ you might say to help with the list. [not intended as a boast] but in understanding how my brain likes to lay down memory (NLP processes?) I could memories the list more effectively than ever before.
Now that I have understood that one of my preferred interfaces with the world is in ‘pictures’ I made a mental ‘movie’ of the list as it was dictated. So even over 12 hours later I have an internal video of a ‘tree, and highway, a mirror, saturn and a micro chip’. At some point my brain invented a hammer and nail to hang the mirror on the tree next to the highway with saturn and its rings shining brightly (if a little orangey) through the trees… the micro chip hung in mid air – so was harder to recall later!
Working memory is aided and abetted by long term memory, in my case about making a mental picture of the list of words.
This TED Talk is important to me because it backs up with science what CCL and Coaching is in relating to, for example, ‘Learning a new task’.
It is ONLY when the working memory is working in conjunction with the long term memory that NEW concepts and theories are laid down as internal facts. [Rubbish sentence – and please add your own versions below IF you are still reading this!! 🙂 ]
When I used to give a verbal ‘briefing’ on a manoeuvre [as I was instructed to do] – most could not keep the list in their heads.It was my list. My internal video.
Now I have changed my approach – I sit by and listen to, or watch them with a pen or little car visualise how they will perform the task.
That learner is using their ‘working memory’ alongside long term memory to create a mental map of the procedure they need to use.
Because they use both bits of brain together the manoeuvre is ‘learned’ and set to memory before they have even attempted it (usually) though the action then cements the hypothesis.
I also FIRMLY believe this ‘working memory’ concept is why we should stop at the side of the road to talk about more complex issues – and why it depends so much upon who you have in the driver’s seat. There is no deep learning from overtaxing that ‘working memory’. Some can manage to drive amid that much complexity on the move – some can’t, so we may need to stop.
Ted Link below 🙂

How to Drive on Black Ice

How to Drive on Black Ice

Winter driving isn’t only about dealing with snow; ice on the road is a real threat. Black ice, in particular, is dangerous because it’s invisible (the term “black ice” being somewhat of a misnomer, as the ice is visible). However, you can better protect yourself by understanding and knowing how to deal with this winter issue.


  1. Image titled Drive on Black Ice Step 1
    Understand that black ice is like regular ice. It is a glaze that forms on surfaces (especially roads, sidewalks, and driveways) because of a light freezing rain or because of melting and re-freezing of snow, water, or ice on surfaces. It’s called “black ice” because it tends to look like the rest of the pavement on the road, although in reality, it’s actually clear. Black ice forms without creating bubbles, which allows it to blend in with any surface it forms over.[1] Black ice is dangerous precisely because it’s hard to detect in advance.
  2. Image titled Drive on Black Ice Step 2
    Know where to expect black ice. Black ice usually forms just about the freezing point. Sometimes in frigid weather conditions on highways, black ice will form due to the heat of tires on the road coupled with the freezing temperature. Keep an eye on the weather and highway reports.

    • Black ice forms most commonly at night or in the early morning when the temperatures are at their lowest, or when the sun isn’t around to warm the roads.[2]
    • Black ice tends to form on parts of the road without much sunshine, such as along a tree-lined route or a tunnel. It will also form more frequently on roads that are less traveled on.
    • Black ice forms readily on bridges, overpasses and the road beneath overpasses. This is because the cold air is able to cool both the top and under the bridge or overpass, bringing about faster freezing.[3]
  3. Image titled Drive on Black Ice Step 3
    Know when to expect black ice. Black ice tends to form in the early morning and evening. During the daylight hours, the road is usually warmer and less likely to create black ice. But remember: less likely does not mean “never”. Always be prepared for the possibility of encountering black ice.

    • See the signs of black ice. If you are driving and see cars suddenly swerve for no apparent reason, black ice is a likely cause.
  4. Image titled Drive on Black Ice Step 4
    Know how to see black ice – sometimes. While black ice is transparent, it can sometimes be seen in the right lighting conditions – if you are looking for it. Black ice almost always forms in very smooth, very glossy sheets. This glossy surface is your indication of potential black ice. If the majority of the road you’re driving on appears a dull black color, but the patch just ahead of you appears shiny, you may be about to drive onto black ice – don’t panic, follow the instructions below.

    • This technique for helping to detect black ice won’t work at night, but dawn, daylight and dusk all offer enough light to see.
    • If you are unfamiliar with this glossy appearance, think of a nice new car’s black spray paint compared to an older, un-kept car’s black paint job.
    • You won’t always be able to see black ice, but looking for it can’t hurt. It may also help you to stay focused in less than ideal driving conditions. Just be sure to keep your eyes on the rest of your environment as well.
  5. Image titled Drive on Black Ice Step 5
    Practice driving on slippery surfaces. If possible, (and with a seasoned winter driver) practice driving on ice in a safe surrounding. Find a nice, large, empty parking lot with ice on it. Drive on ice. Practice braking on ice. Understand how your car feels and handles in these conditions. Know what ABS braking feels like if you have it. Practicing this under controlled conditions can actually be a lot of fun!
  6. Image titled Drive on Black Ice Step 6
    Deal with a black ice encounter. If you do hit black ice, your first reaction must be to remain calm and avoid overreacting. The general rule is to do as little as possible and allow the car to pass over the ice. Do not hit the brakes, and try to keep the steering wheel straight. If you feel the back end of your car sliding left or right, make a very gentle turn of the steering wheel in the same direction. If you try to struggle against it by steering in the opposite direction, you risk skidding or spinning out (see below for what to do if this happens).
  7. Image titled Drive on Black Ice Step 7
    Slow down by de-accelerating. Lift your feet off the accelerator completely and keep your steering wheel fixed in the position it’s in. Slowing down will give you more control and prevent needless damage.

    • Do not touch the brakes. Doing so will likely cause you to skid. The idea is to slide over the ice in the direction the steering wheel is facing; usually black ice patches aren’t longer than 20 feet (6 metres).
  8. Image titled Drive on Black Ice Step 8
    If you can, shift into a low gear. Low gears will give you more control.
  9. Image titled Drive on Black Ice Step 9
    Head for areas of traction. Black ice is virtually invisible, but you may be able to head towards areas of pavement that offer more traction. Such areas of traction may include textured ice, snow-covered areas, spots with sand, etc.
  10. Image titled Drive on Black Ice Step 10
    If you skid or lose traction, stay calm. Hopefully, you are now going slow and this will make it easier. Black ice is often (although not always) patchy, so hopefully your tires will soon find traction. Use the minimum amount of braking possible, although some braking will be necessary if skidding a lot, as follows:

    • If you have anti-lock braking system (ABS), just put your foot on the brake, apply firm pressure and the car will pump the brakes for you as you skid.
    • If you don’t have ABS, pump the brakes gently as you skid.
    • Always steer the car in the direction you want the car to go.
  11. Image titled Drive on Black Ice Step 11
    If you end up going off the road, try to steer into things that will cause the minimum amount of damage. Ideally, steer into an empty field, a yard, or a fluffy snowbank. Of course, you may not have much choice in the matter, but you can at least try.
  12. Image titled Drive on Black Ice Step 12
    After the black ice encounter, stay calm. You’re likely to be a bit rattled, but panicking isn’t going to help at any stage. If you must keep driving, do so very, very slowly. Alert other drivers that you’re going slowly by flashing your lights at all times.
  13. Image titled Drive on Black Ice Step 13
    Get off the road as soon as possible. It’s better to wait a while at a rest stop, diner, or even on the side of the road until the road crews can salt and/or sand the roads than to deal with an accident. This will also provide you with a chance to recover your senses and feel less panicked. Have a hot drink and relax a while.

    • If there is a pile up: Very rarely ice and/or black ice can make extremely hazardous conditions that can cause multi-car accidents on a highway. You will have to evaluate quickly whether staying in your car (where you have some safety protection) or getting out (where you can flee further collisions but will have to walk on icy surfaces, in freezing temperatures, with other cars spinning out of control around you) is safer. Consider your location, the speed of travel, geographic location, your warmth, and your physical abilities.
  14. Image titled Drive on Black Ice Step 14
    Prevent or minimize future encounters with black ice. There are several things that you can do to reduce the chances of being surprised by black ice. While knowing how to drive on it remains a number one priority, here are some other things to do:

    • Travel slowly. Don’t try to speed during icy weather as this will take away any control you might have had on the black ice.
    • Don’t tailgate.
    • Keep your windshield clear of ice, snow, dirt, and anything else that can prevent you from seeing out of it properly. To get snow and ice off the windshield of your car, you might be tempted to turn on your windshield wipers. It might seem like the wipers and the washer fluid will work, but they don’t. In fact, if you use your windshield wipers to get ice off the windshield, you could ruin them. Use an ice scraper to scrape the ice from the windshield of your car before starting the vehicle.
    • Turn your headlights on early in the afternoon to help you see any possible sheen from black ice.
    • Check your tire tread. Worn tread causes accidents in any conditions, and will ensure you lack traction when needed on black ice. In addition, consider having snow tires fitted.
    • An important thing to remember is to NEVER drive in potentially icy conditions with your cruise control active.

Community Q&A

  • Do these methods also apply when driving a rear wheel drive car?
    Answered by wikiHow Contributor
    • Yes they still apply, but skidding in a rear wheel drive can be a lot more hazardous and the spin more dramatic. There’s a lot less control, as when the rear wheels drive over black ice there is nothing to control the car except the momentum of the front wheels.
  • In graphic #6, why is CLUTCH crossed out when the text says, “Do not hit the BRAKES”?
    Answered by wikiHow Contributor
    • When people hit the brakes, they usually depress the clutch at the same time.
  • What are the conditions for an all wheel drive vehicle ?
    Answered by wikiHow Contributor
    • No different. You may be able to take off quicker from a stop in winter weather, but it does not alter the driving dynamics (when using caution).
  • How do I drive on black ice?
  • Can there be black ice over bridges if it hasn’t rained?
  • Is downshifting when sliding on black ice like putting on the breaks?

Show more unanswered questions

Ask a Question



  • Stay off of the phone, and don’t mess with the radio. Pay attention to the road or you might wreck!

    110 Helpful?  26
  • A good tip for any ice driving is to avoid sudden movements. Quickly turning your tires, accelerating or braking can cause you to lose traction. One way to adapt your driving style to winter travel is to imagine an egg between your foot and the gas and brake pedals. Make it a priority to keep the imaginary egg intact. You’ll find yourself driving more cautiously in no time.

    96 Helpful?  36
  • Have snow tires fitted before the temperatures drop low enough to cause black ice. This is especially important if you’re traveling outside your urban areas and you’re not familiar with the roads and weather conditions.

    54 Helpful?  22
  • If the weather is bad and the conditions are likely to result in black ice, try to stay home and avoid driving at all.

    77 Helpful?  37
  • If you have ABS brakes, know how they feel when they engage so you don’t panic and that you understand what denotes slippery conditions–even if your car is still in control.

    67 Helpful?  37
  • Walking and cycling on black ice is also dangerous and can cause you to slip. Cyclists need to take extra care as slipping can lead you into the pathway of car and truck traffic.

    54 Helpful?  32


  • 4×4 vehicles, SUVs, vans, trucks and large Pickups have a high center of gravity and are inherently unstable; so that an ice slide followed by suddenly gripping the road can easily cause the vehicle to rollover. You do not want this to happen, slow down.

    39 Helpful?  11
  • Remember that zero percent traction is still zero percent traction. Even if you have all-wheel drive, 4-wheel drive, or an SUV, once you lose traction the car itself won’t help you. Drive safely and cautiously no matter what your vehicle is.

    37 Helpful?  11
  • Never use cruise control in snowy or icy conditions. You need to be in full control at all times.

    41 Helpful?  14
  • If you are confused about front versus the rear in skidding: “If you see the front end of your car turning left or right, make a very gentle turn of the steering wheel in the ‘opposite’ direction.” That is the same as: “If you feel the back end of your car sliding left or right, make a very gentle turn of the steering wheel in the ‘same’ direction (that the rear is skidding).”

    41 Helpful?  29

Things You’ll NeedEdit

  • Snow tires

  • Functioning headlights

  • Defensive driving experience in winter conditions (optional but reassuring)

Related wikiHowsEdit

How to Stay Awake when Driving in the Winter

How to Survive a Winter Storm

How to Drive a Car in Winter Weather

How to Start a Car in Freezing Cold Winter Weather

How to Add ICE to Your Cell Phone

How to Avoid Slipping in Snow

How to Prevent Accidents on Icy Roads

How to Get Your Car Out of the Snow

How to Escape from a Sinking Car

How to Stay Awake when Driving

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Standards Check Training for ADIs (Driving Instructors)


Some feedback that made my week!!! Thanks B!

” I had only ever achieved a grade 4 under the old check test and with my first standards check under the new marking scheme approaching I was very nervous. I attended a seminar that Fiona ran and did a few hours of 121 training with her. Right from the start Fiona was approachable and friendly and made me feel like we had been mates for ages. She is very knowledgeable with the standards check and coaching comes naturally to her. I had my standards check the other day and got a grade A. I have gone from being one of the lowest grade instructors there is to being one of the highest and it is all thanks to Fiona. I highly I highly recommend her training to anyone that needs help with coaching or standards check. Thank you Fiona !!!”

Standards Checks (formerly known as Check Tests) are a 4 yearly invitation for a Driving Instructor to show off their educational and teaching skills. The new grading and marking system has caused some concern to many ADIs who may not have been prepared for the changes, or who do not know how to make sure they adapt in preparation. The new Standards Check is much better for most ADIs as compared to the older style of Check Test – you may surprise yourself!

I believe the trick is to be prepared early.

Call me or write if you would like some more information about my Standards Check Training day workshops. Information is free and there is no commitment to sign up to a course.

Make sure you are prepared and feel confident to showcase your skills to the Senior Examiner who will grade you either an A or a B.

If you have been unsuccessful at your first attempt, please consider getting more information or support to ensure a better outcome on the second attempt.



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Emotional Intelligence (E.Q.)

EQ icebergA great article – I Think it is wonderful and clear. I will paste the link below:

We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we’re in, they always seem to know just what to say – and how to say it – so that we’re not offended or upset. They’re caring and considerate, and even if we don’t find a solution to our problem, we usually leave feeling more hopeful and optimistic.

We probably also know people who are masters at managing their emotions. They don’t get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They’re excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they’re usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance.

People like this have a high degree of emotional intelligence, or EI. They know themselves very well, and they’re also able to sense the emotional needs of others.

Would you like to be more like this?

As more and more people accept that EI is just as important to professional success as technical ability, organizations are increasingly using EI when they hire and promote.

For example, one large cosmetics company recently revised their hiring process for salespeople to choose candidates based on their EI. The result? People hired with the new system have sold, on average, $91,000 more than salespeople selected under the old system. There has also been significantly lower staff turnover among the group chosen for their EI.

So, what exactly is EI, and what can you do to improve yours?

What is Emotional Intelligence?

We all have different personalities, different wants and needs, and different ways of showing our emotions. Navigating through this all takes tact and cleverness – especially if we hope to succeed in life. This is where EI becomes important.

EI is the ability to recognize your emotions, understand what they’re telling you, and realize how your emotions affect people around you. It also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively.

emotional intelligence

People with high EI are usually successful in most things they do. Why? Because they’re the ones that others want on their team. When people with high EI send an email, it gets answered. When they need help, they get it. Because they make others feel good, they go through life much more easily than people who are easily angered or upset.

Characteristics of Emotional Intelligence

Daniel Goleman, an American psychologist, developed a framework of five elements that define emotional intelligence:

  1. Self-Awareness – People with high EI are usually very self-aware . They understand their emotions, and because of this, they don’t let their feelings rule them. They’re confident – because they trust their intuition and don’t let their emotions get out of control.

    They’re also willing to take an honest look at themselves. They know their strengths and weaknesses, and they work on these areas so they can perform better. Many people believe that this self-awareness is the most important part of EI.

  2. Self-Regulation – This is the ability to control emotions and impulses. People who self-regulate typically don’t allow themselves to become too angry or jealous, and they don’t make impulsive, careless decisions. They think before they act. Characteristics of self-regulation are thoughtfulness, comfort with change, integrity , and the ability to say no.
  3. Motivation – People with a high degree of EI are usually motivated . They’re willing to defer immediate results for long-term success. They’re highly productive, love a challenge, and are very effective in whatever they do.
  4. Empathy – This is perhaps the second-most important element of EI. Empathy is the ability to identify with and understand the wants, needs, and viewpoints of those around you. People with empathy are good at recognizing the feelings of others, even when those feelings may not be obvious. As a result, empathetic people are usually excellent at managing relationships , listening , and relating to others. They avoid stereotyping and judging too quickly, and they live their lives in a very open, honest way.
  5. Social Skills – It’s usually easy to talk to and like people with good social skills, another sign of high EI. Those with strong social skills are typically team players. Rather than focus on their own success first, they help others develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships.

As you’ve probably determined, EI can be a key to success in your life – especially in your career. The ability to manage people and relationships is very important in all leaders, so developing and using your EI can be a good way to show others the leader inside of you.

How to Improve Your Emotional Intelligence

The good news is that EI can be learned and developed. As well as working on your skills in the five areas above, use these strategies:

  • Observe how you react to people. Do you rush to judgment before you know all of the facts? Do you stereotype? Look honestly at how you think and interact with other people. Try to put yourself in their place , and be more open and accepting of their perspectives and needs.
  • Look at your work environment. Do you seek attention for your accomplishments? Humility can be a wonderful quality, and it doesn’t mean that you’re shy or lack self-confidence. When you practice humility, you say that you know what you did, and you can be quietly confident about it. Give others a chance to shine – put the focus on them, and don’t worry too much about getting praise for yourself.
  • Do a self-evaluation. Try out our EI quiz . What are your weaknesses? Are you willing to accept that you’re not perfect and that you could work on some areas to make yourself a better person? Have the courage to look at yourself honestly – it can change your life.
  • Examine how you react to stressful situations. Do you become upset every time there’s a delay or something doesn’t happen the way you want? Do you blame others or become angry at them, even when it’s not their fault? The ability to stay calm and in control in difficult situations is highly valued – in the business world and outside it. Keep your emotions under control when things go wrong.
  • Take responsibility for your actions. If you hurt someone’s feelings, apologize directly – don’t ignore what you did or avoid the person. People are usually more willing to forgive and forget if you make an honest attempt to make things right.
  • Examine how your actions will affect others – before you take those actions. If your decision will impact others, put yourself in their place. How will they feel if you do this? Would you want that experience? If you must take the action, how can you help others deal with the effects?
  • See our article on Emotional Intelligence in Leadership for specific tips related to a leadership role.

Key Points

Although “regular” intelligence is important to success in life, EI is key to relating well to others and achieving your goals. Many people believe that it is at least as important as regular intelligence, and many companies now use EI testing to hire new staff.

EI is an awareness of your actions and feelings – and how they affect those around you. It also means that you value others, listen to their wants and needs, and are able to empathize or identify with them on many different levels.